Clear, fair and simple — everything you need to know before you order.
Order directly through our online store or on WhatsApp. An order is confirmed once you receive our confirmation message.
We deliver across all areas of Kuwait. Delivery times and fees are shown at checkout.
Because oud, bakhoor and perfume oils are personal-use products, opened or used items cannot be returned. Unopened items in their original packaging may be exchanged within 3 days of delivery.
Oud is a natural material. Colour, grain and scent can vary slightly from one piece to another and from the photos — this is a mark of authenticity.
We only use your name, phone number and address to process and deliver your order. We never sell or share your information with third parties for marketing.
Call 66566920 or email [email protected] — we are happy to help.